Returns & Exchanges

At Plum, we want you to be fully satisfied with your performance gear. If your equipment doesn't meet your expectations, you can return or exchange unused items within 30 days of purchase.

Return Process

  • 1.
    Initiate Your Request

    Visit our online portal with your order number and email address to select the items you wish to return or exchange.

  • 2.
    Pack Your Gear

    Securely place the items in their original packaging, ensuring all tags are attached and the product is in its original, unworn condition.

  • 3.
    Attach the Label

    Print the prepaid shipping label provided via email and affix it clearly to the outside of your return package.

  • 4.
    Drop Off and Track

    Hand your package to the designated carrier and keep your tracking number; your refund or exchange will be processed within 5-7 business days of receipt.